Chatbase
Overview
Chatbase is a platform designed for building and deploying AI support agents for customer service. It provides an end-to-end solution for conversational AI, allowing businesses to create customer-facing AI agents that can solve complex customer problems and improve business outcomes. Chatbase is purpose-built for large language models (LLMs) with reasoning capabilities, making it an effective tool for responding to complex customer queries.
Features
| Feature | Description |
|---|
| Purpose-built for LLMs | Language models with reasoning capabilities for effective responses to complex queries |
| Designed for simplicity | Create, manage, and deploy AI Agents easily, even without technical skills |
| Engineered for security | Enjoy peace of mind with robust encryption and strict compliance standards |
| Build & deploy your agent | Train an agent on your business data, configure the actions it can take, then deploy it for your customers |
| Agent solves your customers' problems | The agent will answer questions and access external systems to gather data and take actions |
| Refine & optimize | This ensures your agent is improving over time |
| Route complex issues to a human | Seamlessly escalate certain queries to human agents when the AI agent is unable to solve the problem or when issues require human review |
| Review analytics & insights | Since the agent is talking with customers all day, it's able to gather important insights and analytics about your customers & business |
Pricing
| Plan | Price | Features |
|---|
| Free | $0 | Build your agent free, no credit card required |
Pros & Cons
| Pros | Cons |
|---|
| Easy to use | Limited customization options |
| Effective for complex customer queries | May require significant training data |
Use Cases
- Building AI support agents for customer service
- Creating conversational AI solutions for businesses
- Deploying AI agents that can solve complex customer problems
- Improving business outcomes through effective customer interactions
